Terms And Services

Effective Date: 01/01/2025

Welcome to Edible Arrangements Torrance, operated by M&M First Choice Gifts LLC dba: Edible Arrangements #263 ("we," "us," "our," or the "Company"). We are a franchisee location located in Torrance.

These Terms and Services ("Terms") govern your use of our website, mobile application, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Services.

1. Acceptance of Terms

By using our Services, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. These Terms apply to all users, including customers placing orders for our products.

2. Changes to Terms

We may update these Terms at any time. Changes take effect immediately upon posting on our website or mobile application. We'll notify you of significant updates via email or a notice on our Services. Your continued use of the Services after changes signifies your acceptance of the updated Terms.

3. User Accounts

To place orders, you may need to create an account. You're responsible for:

Keeping your account information (e.g., username, password) confidential.Ensuring all provided information is accurate, current, and complete.Updating your information as needed.

We may suspend or terminate your account if the information provided is inaccurate or incomplete.

4. Ordering and Payment

4.1 Placing Orders

Orders can be placed via our website, mobile app, or phone.All orders are subject to availability and confirmation.We may refuse or cancel orders due to product availability, pricing errors, or payment issues.You must provide accurate delivery details (recipient's name, address, phone number).We're not responsible for delays or non-delivery due to incorrect information.

4.2 Payment Methods

We accept credit cards and cash at pickup.Prices are in U.S. dollars, excluding taxes and delivery fees, which will be added at checkout.Full payment is required when placing an order.

4.3 Order Confirmation

You'll receive a confirmation via email or SMS after placing an order.This confirms receipt of your order but doesn't guarantee product availability.

5. Delivery

5.1 Delivery Areas

We serve Torrance and surrounding areas. Delivery outside these zones may be available upon request, with additional fees.

5.2 Delivery Times

Deliveries occur during business hours.Exact times aren't guaranteed and may be affected by traffic, weather, or other unforeseen events.Same-day delivery is available for orders placed with at least 2 hours' notice, subject to availability.

5.3 Delivery Conditions

We'll strive to deliver on time but aren't liable for delays beyond our control.If the recipient isn't available, we may leave the arrangement in a safe spot, with a neighbor, or return it to our store for pickup.

6. Cancellations and Refunds

6.1 Order Changes and Cancellations

You may change or cancel your order with at least 24 hours' notice before the scheduled delivery time. Requests after this may not be honored. Contact us at (424) 424-1796 or email [email protected] to request changes or cancellations.

6.2 Refunds and Replacements

Refunds or replacements are available if:

The wrong item is delivered.The arrangement arrives damaged. Delivery fails due to our error.

To request a refund, email [email protected] within 24 hours of delivery/pickup with a detailed explanation. Refunds will be processed to the original payment method within 5 business days.

7. Intellectual Property

All content, trademarks, logos, and intellectual property tied to our Services belong to M&M First Choice Gifts LLC dba: Edible Arrangements #263 or its licensors. Unauthorized use, reproduction, or distribution is prohibited without our written consent.

8. Privacy Policy

Our Privacy Policy governs how we collect, use, and protect your information when you use our Services, provide information to us, or place orders for our fruit arrangements and gift products. By using our Services, you agree to these practices. See the Privacy Policy for details.

9. Marketing Communications

9.1 SMS and Email Promotions

By providing your phone number and email, you consent to receive promotional messages via SMS and email about our fruit arrangements, gift products, special offers, and services. These communications may include information about seasonal fruit gifts, promotional offers, and marketing materials related to our edible fruit arrangements and gifts. You can opt out anytime by following the unsubscribe instructions in the messages or contacting us directly.

9.2 Consent

Agreeing to marketing communications isn't required to make a purchase. You can order without opting in.

10. Limitation of Liability

To the fullest extent allowed by law, M&M First Choice Gifts LLC dba: Edible Arrangements #263 isn't liable for indirect, incidental, special, consequential, or punitive damages from your use of the Services, even if we're aware of potential damages. Our liability is limited to the amount you paid for the order in question.

11. Indemnification

You agree to indemnify and hold M&M First Choice Gifts LLC dba: Edible Arrangements #263, its affiliates, officers, employees, and agents harmless from claims, damages, or expenses (including legal fees) arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

12. Governing Law

These Terms are governed by California law, without regard to conflict of law principles. Disputes will be resolved exclusively in Los Angeles County, California courts.